Job description

The Campground Attendant position is located at Bow Valley Provincial Park near Canmore, AB. The attendant is responsible for maintaining the cleanliness, safety, and overall appearance of the campground and surrounding day-use areas, assisting guests, and supporting store operations.

This role involves a variety of tasks including cleaning campsites and facilities, maintaining day-use areas, working in the campground store, selling firewood and retail items, performing security walks, and providing excellent customer service. The ideal candidate will be hardworking, friendly, adaptable, and committed to providing a positive experience for all campground visitors.

Dates: Late April through Mid October (other flexible dates available)

Duties and Responsibilities

Campsite Cleaning and Maintenance

• Clean and maintain campsites after guest check-out, including picking up litter, raking sites, and ensuring fire pits are clean.

• Inspect campsites for damage or safety issues and report concerns to the supervisor.

Facility and Day-Use Area Cleaning & Maintenance

• Clean and sanitize vault/pit toilets and comfort stations multiple times daily.

• Restock supplies as needed.

• Clean and maintain day-use facilities, picnic areas, shelters, and amphitheatres.

• Empty garbage and recycling bins throughout campground and day-use areas.

• Perform general groundskeeping and maintenance tasks, including minor repairs.

• Assist with maintenance duties at nearby day-use areas as assigned.

• Safely operate and maintain small equipment, including:

  • Push lawn mower

  • Lawn tractor

  • Weed trimmer

  • Blower

  • Basic maintenance of small equipment

  • Company vehicles

Store and Retail Operations

• Assist with daily operations of the campground store.

• Sell firewood, snacks, and retail items.

• Operate point-of-sale systems and handle cash transactions.

• Maintain cleanliness and organization of store areas.

• Provide friendly and efficient service to customers.

Customer Service

• Provide friendly, helpful service to guests.

• Answer questions about campground amenities and local attractions.

• Educate guests on campground rules and wildlife attractant management.

• Promote a safe and welcoming environment.

Security and Rule Enforcement

• Perform regular security walks.

• Address issues related to noise, campfires, and campground regulations.

• Report serious violations or safety concerns to management or appropriate authorities.

Key Qualifications

• High school diploma or equivalent (preferred or currently enrolled).

• Valid Class 5 Driver’s License.

• Current First Aid Level 1.

• Criminal Record Check (required prior to hiring; cost reimbursed; employment contingent on clear record).

Core Competencies

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Ability to safely operate small equipment while following company safety policies and procedures.

• Strong time-management and organizational skills.

• Reliable and responsible work ethic.

Working Conditions

• Ability to lift up to 50 lbs.

• Comfortable working outdoors in various weather conditions.

• Ability to walk or stand for extended periods.

• Flexible availability, including weekends, holidays, and evenings.

• A routine schedule will be provided for successful applicants.

Benefits

• Inquire about staff accommodations.

The Campground Store Personnel is located at Boulton Creek Campground south of Kananaskis in Peter Lougheed Provincial Park.

The store personnel is responsible for providing exceptional customer service to guests in the campground store, assisting with reservations, maintaining the cleanliness of the comfort station and ensuring a welcoming environment throughout the campground. This role involves handling transactions, managing the store’s inventory, assisting with guest check-ins and providing information about campground operations and local attractions. The ideal candidate will be friendly, detail-oriented and capable of working in a fast-paced environment. 

Fun Summer Job – Campground Store Personnel (Ice Cream Scooper Extraordinaire!)

Location: Boulton Creek Campground, Peter Lougheed Provincial Park, Kananaskis Country

Are you looking for a fun, active summer job in the heart of the mountains? Join our friendly and energetic team at Boulton Creek Campground Store for the summer! We’re hiring Seasonal Store Personnel to help create memorable experiences for campers—and serve up delicious scoops of ice cream while you’re at it! This is the perfect opportunity for someone who enjoys the outdoors, loves interacting with people, and wants to be part of a vibrant summer environment.

Position Summary: As a Campground Store Personnel member, you’ll be at the heart of guest services—serving campers with a smile, assisting with reservations and check-ins, keeping the store and comfort station clean and welcoming, and—most importantly—scooping ice cream! You'll play a key role in helping guests have an enjoyable and relaxing stay in one of Alberta’s most beautiful provincial parks.

Season is June 19-September 6

Key Duties and Responsibilities: Customer Service & Ice Cream Fun: Greet guests with a cheerful attitude and a helping hand. Provide front-line service at the store, reservations counter, café, and ice cream counter. Take pride in scooping and serving ice cream with flair—it’s a highlight of our summer season! Resolve customer issues when possible or escalate to management as needed.

Guest Check-Ins and Reservations: Assist guests with campground check-ins and site information. Accurately handle cash and credit card transactions for store purchases and reservations.

Store Operations: Keep shelves stocked, surfaces clean, and the store welcoming and organized. Monitor inventory and help with restocking and pricing. Watch for any safety or maintenance issues and report them promptly.

Campground and Area Knowledge: Stay informed about the campground, including site info, amenities, and activities. Provide visitors with directions and suggestions for local attractions and hiking trails. Help campers find their way and make the most of their trip.

Qualifications and Qualities: Friendly, reliable, and customer-service focused Able to work in a fast-paced environment Comfortable with basic cleaning tasks Enjoy working both indoors and outdoors

Why Join Us? Work in a beautiful natural setting Be part of a supportive and fun-loving team Scoop ice cream and make people smile every day

A great short-term summer position for students, adventurers, or anyone looking for a unique seasonal role!

About the Role

We are seeking a reliable and motivated Seasonal Groundskeeper / Landscaping Technician to maintain the appearance and health of our campground grounds. This position is primarily focused on lawn care and landscaping, with occasional support for general park operations.

This role is ideal for someone who enjoys working outdoors, takes pride in maintaining green spaces, and wants seasonal work in a beautiful natural setting.

Primary Responsibilities (Main Focus – Landscaping & Grounds)

• Mow, trim, and edge lawns and grassy areas

• Maintain landscaped areas, flower beds, shrubs, and trees

• Water lawns, plants, and trees

• Remove weeds, leaves, and debris from grounds and pathways

• Prune, rake, and perform seasonal grounds upkeep

• Operate and maintain mowers, trimmers, and blowers

• Load, haul, and manage materials for landscaping projects

Secondary Responsibilities (As Needed)

• Assist with minor maintenance and general repairs

• Deliver firewood to campgrounds

• Help clean campsites, vault toilets, and comfort stations

• Support washroom and day-use area cleaning during busy periods

• Conduct routine inspections and report issues

Safety & Reporting

• Follow all workplace health and safety procedures

• Identify and report hazards or safety concerns

• Complete basic work logs and reports

Qualifications

• Experience in landscaping, groundskeeping, or lawn maintenance preferred

• Comfortable operating lawn equipment

• Valid Class 5 Driver’s Licence

• First Aid Level 1 (or willingness to obtain)

• Criminal Record Check (reimbursed)

• High school diploma or equivalent preferred

What We’re Looking For

• Enjoys physical, outdoor work in all weather

• Strong attention to detail

• Reliable and self-motivated

• Works well independently and on a team

• Takes pride in well-maintained outdoor spaces

Working Conditions

• Seasonal position: April to October

• Physically demanding role (lifting up to 50 lbs)

• Flexible schedule including weekends and holidays

What We Offer

• Seasonal outdoor work in a scenic park environment

• Supportive team atmosphere

• Skill development in landscaping and park operations

• Staff accommodations available (ask during interview)

As the primary liaison between management and staff, the Operations Manager fosters a positive and collaborative work environment, emphasizing outstanding service and creating memorable experiences for visitors.

Key responsibilities include leading and coordinating a team of employees, managing schedules, and ensuring all operational processes align with the company's goals and standards. In collaboration with the Office Manager, the Operations Manager ensures the efficient administration of the campground office. This includes accurate financial reporting, effective management of reservation data, and comprehensive support for the campgrounds leadership team.

This role is ideal for a dynamic individual who thrives in an outdoor setting, is passionate about hospitality, and has a proven ability to drive operational excellence and guest satisfaction.

Wage: $53.00

Hours: 30 hours per week

Benefits: $1000 health spending account. Staff accommodations $150/month.

Start Date: Negotiable

Job Duties:

Operational Management:

Oversee day-to-day campground operations, including reservations, guest check-ins, and site assignments, maintenance and employee relations.

Implement and monitor operational policies and procedures to ensure efficiency and guest satisfaction.

Ensure all campground amenities and facilities are well-maintained, functional, and safe.

Staff Supervision and Training:

Recruit, train, schedule, and supervise campground staff, including maintenance personnel, park attendants, store personnel and campground hosts.

Foster a positive work environment, encouraging teamwork and accountability.

Conduct regular performance evaluations and provide constructive feedback to staff members.

Guest Services:

Ensure high standards of customer service by addressing guest inquiries, complaints and incidents promptly and professionally.

Develop strategies to enhance the guest experience and promote repeat business.

Handle conflict resolution and ensure a welcoming, family-friendly environment.

Maintenance and Safety:

Oversee the maintenance of all campground facilities, including campsites, comfort stations, day-use areas, and garbage bins.

Identify and address any safety hazards or maintenance issues promptly, ensuring a safe environment for guests and staff.

Coordinate with external contractors for major repairs or maintenance projects as needed.

Administer first aid in emergency situations

Community and Public Relations:

Act as a contact for guests, local authorities, and community organizations.

Promote the campground through community engagement and by fostering positive relationships with local businesses and tourism boards.

Represent the campground at community events and meetings as required.

Requirements:

• Minimum one year post secondary education in business or related studies

• Proficiency in MS Office suite, including Excel and Word.

• 3 years of management experience

• Previous campground or operational management

• Valid class 5 drivers license

• Current First Aid Level l

• Criminal Record Check (required before hiring, cost will be reimbursed, employment contingent on clear record)

• Work must be completed at the physical location. There is no option to work remotely.

Core Competencies

• The ideal candidate is a resourceful and proactive leader who can balance hands-on problem-solving with strategic planning.

• Proficient in using computer systems, including reservation software, with the ability to learn new technologies quickly.

• High level of confidentiality maintenance and professional demeanour.

• Strong organizational and time management skills, with the ability to adapt to changing priorities.

• Reliable, eager to learn, and proactive in showing initiative.

Working Conditions

• This position will require travel between campgrounds

• Interaction with staff, clients, and public

• Involves a combination of office work and outdoor activities

• Flexible hours, including weekends, holidays, and evenings as required by the campgrounds operational needs. A routine schedule will be provided for successful applicants.

• Work under pressure

• Physically demanding

• Manual dexterity

• Attention to detail

• Hand-eye co-ordination

• Large workload

• Repetitive tasks

• Sitting

• Combination of sitting, standing, walking

• Standing for extended periods

• Bending, crouching, kneeling